Jacqueline og Shanshan vinner prisen for beste artikkel i HCITOCH 2015

Jacquline in conversation with two pupils from a visiting school. Photo: Thor Nielsen

En artikkel skrevet av Jacqueline og Shanshan har vunnet prisen for beste artikkel i Sixth International Workshop on Human-Computer Interaction, Tourism and Cultural Heritage (HCITOCH 2015). Konferansen ble holdt denne uka (september 22-24, 2015) i Ravenna, Italia. Jacqueline og Shanshan har vist at museumsgåere i Trondheim verdsetter verktøy som kan hjelpe dem å høre på og lage fortellinger om stedet de besøker. Mer høyteknologiske løsninger som spill og “augmented reality” var mindre populære. De spurte foretrekker å fokusere på opplevelsen av å besøke stedet uten å bli forstyrret av “high-tech” løsninger. Funnene har stor betydning for hvordan museer lager IKT-baserte løsninger for sine besøkende.

Studien er basert på data fra flere intervjuer og en spørreundersøkelse der i overkant av 160 museumsgåere fra Trondheim deltok. Artikkelen er basert på forskning som gjøres i det europeiske prosjektet TAG CLOUD som gruppen vår deltar i.

Mer informasjon om artikkelen:

Floch, J., & Jiang, S. (2015). Digital cultural experiences : A step towards understanding the public needs Building upon the State of the Art. In Sixth International Workshop on Human-Computer Interaction, Tourism and Cultural Heritage ( HCITOCH 2015 ), Ravenna, Italy.

Despite a rich and diverse European cultural heritage, the public engagement in cultural heritage remains low. As a means to attempt to attract and retain visitors, cultural heritage institutions have introduced a range of digital technologies from relatively cheap interactive websites to expensive on-site 3D virtual environments that are applied to provide different kinds of experiences, such as hedonic experiences or learning experiences. However the increase in the visitor base is limited. Several research studies have focused on developing and assessing ICT solutions based on novel technologies. Differently we seek to understand what kind of digital experiences the public expect. We make a technology assumption though, that of bringing experiences on mobile devices, and we investigate a set of digital features for discovery in a mobile context. Our study combines qualitative and quantitative research. It was conducted in Trondheim, Norway. Over 160 persons answered to a questionnaire and we organized group interviews both ahead of and following the survey in order to design the questionnaire and interpret the results. We find out that an overwhelming majority of participants favour traditional discovery approaches, such as storytelling and itineraries, rather than more high-tech approaches.

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