How does selecting a mobile health toolkit affect a service provider’s long term ability to offer ehealth services? We did an evaluation of three mobile health toolkits to see how they enable and restrict service providers. The results are now published.
During the last three years we have been studying a new call center for independent living under development in our city. A new article published in the Journal of Computer Supported Cooperative Work describes, in form of a longitudinal case study, our findings and implications for technology and research.
One of the most time-consuming tasks for homecare personnel is to fetch door keys before they visit service recipients at their homes. A number of municipalities in Norway are in the process of acquiring and installing electronic locks in order to eliminate the need for physical keys. But what are the real requirements for e-locks and what are the barriers to introduce e-locks in homecare?
In order to get the right product you need to let the people who will use the product tell you what they really want. Actually, even better, you need to let those people build the product. This is exactly what we did together with Trondheim Municipality.